We proudly support USARK because ethical husbandry and keeper advocacy go hand in hand. USARK protects the herpetoculture community and our cold-blooded family members through science-based legislation, education, and proactive defense of responsible animal care.
Shipping policy
Shipping Policy
Processing Time: Orders are typically processed and shipped within 1–3 business days of purchase.
Shipping: Shipping costs are calculated at checkout based on the destination and package dimensions.
Note on Lugarti Products: All Lugarti products have a 1–3 business day processing time. To guarantee you receive the most accurate rate and the best shipping value, our fulfillment partner hand-weighs each order individually. Shipping is invoiced separately after your order is placed and is due upon receipt. Items will ship immediately once the shipping invoice is paid.
Domestic Shipping (US): We offer standard and expedited shipping options at checkout. Most US orders arrive within 3–7 business days via standard shipping.
International Shipping: We ship to over 230 countries. International delivery times vary by destination, typically 7–21 business days. Import duties and taxes are the responsibility of the buyer.
Food Product Shipping: We take extra care in packaging all food products to ensure they arrive fresh and intact. During extreme weather, we recommend selecting expedited shipping to minimize transit time.
Questions? Contact us at help@rachelsreptileresource.shop, and we'll be happy to help.