Shipping policy

Shipping Policy

Processing Time Orders are typically processed and shipped within 1–3 business days of purchase.

Shipping Rates Shipping is calculated at checkout based on the size of your order and your delivery location.

Free Shipping All items on our [Free Shipping] page ship for free, regardless of order size or destination.  All other items are calculated at checkout.

Domestic Shipping (US) We offer standard and expedited shipping options at checkout. Most US orders arrive within 3–7 business days via standard shipping.

International Shipping We ship to over 230 countries. International delivery times vary by destination, typically 7–21 business days. Import duties and taxes are the responsibility of the buyer.

Food Product Shipping We take extra care in packaging all food products to ensure they arrive fresh and intact. During extreme weather, we recommend selecting expedited shipping to minimize transit time.

Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.

Questions? Contact us at help@rachelsreptileresource.shop, and we'll be happy to help.