Shipping policy

Shipping Policy

Processing Time: Orders are typically processed and shipped within 1–3 business days of purchase.

Shipping: We offer free standard shipping on all orders over $50. For orders that do not meet this threshold, shipping costs are calculated at checkout based on the destination and package dimensions. Additionally, many of our nonperishable items qualify for free shipping regardless of the order total.

Domestic Shipping (US): We offer standard and expedited shipping options at checkout. Most US orders arrive within 3–7 business days via standard shipping.

International Shipping: We ship to over 230 countries. International delivery times vary by destination, typically 7–21 business days. Import duties and taxes are the responsibility of the buyer.

Food Product Shipping: We take extra care in packaging all food products to ensure they arrive fresh and intact. During extreme weather, we recommend selecting expedited shipping to minimize transit time.

Questions? Contact us at help@rachelsreptileresource.shop, and we'll be happy to help.